These Terms of Service ("Terms") govern your access to and use of the Similines Mobile Security Technologies website (similines.com) and related security services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing, browsing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cookie Policy. If you do not agree to these Terms, you must not access or use our Services.
These Terms apply to all visitors, users, subscribers, and organizations that access or use the Services.
2. Description of Services
Similines provides advanced mobile subscriber protection technologies, including but not limited to:
- Real-time threat detection and prevention systems
- Network security monitoring and analysis
- Data breach monitoring and alerting
- Security assessment and penetration testing
- Emergency incident response services
- Threat intelligence and security consulting
- Educational resources and security recommendations
We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time without prior notice.
3. Eligibility and Registration
To use certain features of our Services, you may be required to register for an account. You represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into binding contracts
- All registration information you provide is accurate and current
- You will maintain the accuracy of your information
- You are authorized to represent any organization on whose behalf you register
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
4. Acceptable Use Policy
4.1 Permitted Uses
You may use our Services only for lawful purposes and in accordance with these Terms. Specifically, you agree to use the Services for:
- Protecting your mobile network infrastructure and subscribers
- Detecting and preventing legitimate security threats
- Conducting authorized security assessments
- Accessing educational and informational resources
- Communicating with our security operations team
4.2 Prohibited Uses
You agree NOT to use the Services to:
- Violate any applicable laws, regulations, or third-party rights
- Conduct unauthorized security testing or attacks
- Interfere with or disrupt the Services or associated servers
- Attempt to gain unauthorized access to any systems or data
- Transmit viruses, malware, or other malicious code
- Impersonate any person or entity or misrepresent affiliations
- Collect or harvest information about other users
- Use automated systems to access the Services without authorization
- Reverse engineer, decompile, or disassemble any part of the Services
- Remove or modify any proprietary notices or labels
5. Intellectual Property Rights
5.1 Our Property
The Services, including all content, features, functionality, software, algorithms, and technology, are owned by Similines and protected by international copyright, trademark, patent, and other intellectual property laws.
Our trademarks, service marks, logos, and trade dress may not be used without our prior written permission.
5.2 Limited License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for their intended purpose. This license does not include any right to:
- Modify, distribute, or create derivative works
- Use the Services for commercial purposes outside authorized subscriptions
- Access the Services through unauthorized means or interfaces
5.3 Feedback
Any feedback, suggestions, or ideas you provide regarding the Services become our property, and we may use them without restriction or compensation to you.
6. Service Level and Availability
While we strive to maintain high service availability and performance:
- We do not guarantee uninterrupted or error-free operation of the Services
- We may experience downtime for maintenance, updates, or unforeseen issues
- We are not liable for any losses resulting from service interruptions
- Specific service level agreements (SLAs) may apply to enterprise subscribers
Our 24/7 emergency hotline (+973 1720 0000) provides continuous support for critical security incidents.
7. Security Obligations
7.1 Your Responsibilities
When using our Services, you agree to:
- Maintain appropriate security measures for your systems and data
- Promptly report any security incidents or vulnerabilities to us
- Cooperate with our security investigations and incident responses
- Implement recommended security practices and updates
- Maintain confidentiality of sensitive security information
7.2 Our Commitments
We commit to:
- Implementing industry-standard security measures
- Protecting your data in accordance with our Privacy Policy
- Providing timely security alerts and incident notifications
- Maintaining professional security operations and response capabilities
- Continuously improving our threat detection and prevention systems
8. Data Processing and Privacy
Our collection, use, and protection of your personal information is governed by our Privacy Policy. By using the Services, you consent to our data processing practices as described in the Privacy Policy.
For subscribers using our protection services, we act as a data processor, and additional data processing agreements may apply.
9. Payment Terms
For paid services:
- Fees are specified in your subscription agreement or service contract
- Payment is due according to the agreed billing cycle
- We may suspend services for non-payment after reasonable notice
- Fees are non-refundable except as required by law or specified in your agreement
- We reserve the right to change fees with 30 days' notice to subscribers
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND
- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM
- WE ARE NOT LIABLE FOR LOSSES RESULTING FROM THIRD-PARTY ACTIONS OR FORCE MAJEURE EVENTS
Some jurisdictions do not allow certain liability limitations, so the above may not fully apply to you.
11. Indemnification
You agree to indemnify, defend, and hold harmless Similines, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:
- Your use or misuse of the Services
- Your violation of these Terms
- Your violation of any rights of third parties
- Your negligence or willful misconduct
12. Confidentiality
Both parties agree to maintain confidentiality of:
- Security vulnerabilities and threat intelligence
- Proprietary technologies and methodologies
- Business information and strategic plans
- Subscriber data and network configurations
This obligation survives termination of the Services and continues for 5 years.
13. Term and Termination
13.1 Term
These Terms remain in effect while you use the Services.
13.2 Termination by You
You may stop using the Services at any time. For paid subscriptions, follow the cancellation procedures in your service agreement.
13.3 Termination by Us
We may suspend or terminate your access to the Services:
- For violation of these Terms
- For non-payment of fees
- If required by law or regulatory authorities
- If we discontinue the Services
- At our discretion with reasonable notice
13.4 Effect of Termination
Upon termination:
- Your right to use the Services immediately ceases
- We may delete your account and data after a reasonable retention period
- Provisions regarding liability, indemnification, and confidentiality survive
14. Dispute Resolution
14.1 Governing Law
These Terms are governed by the laws of the Kingdom of Bahrain, without regard to conflict of law principles.
14.2 Dispute Resolution Process
In the event of any dispute:
- Parties agree to first attempt good-faith negotiations
- If unresolved within 30 days, disputes may proceed to mediation
- Final disputes shall be resolved in the courts of Bahrain
15. Changes to Terms
We may modify these Terms at any time by:
- Posting updated Terms on our website with a new "Last Updated" date
- Notifying subscribers via email of material changes
- Providing reasonable notice before changes take effect
Continued use of the Services after changes constitutes acceptance of the modified Terms.
16. General Provisions
16.1 Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Similines.
16.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.
16.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
16.4 Assignment
You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
16.5 Force Majeure
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control.
17. Contact Information
For questions about these Terms or the Services, contact us:
- Email: [email protected]
- Phone: +973 1720 0000 (24/7 Emergency Hotline)
- Address: Building 1105, Road 1010, Block 410, Sanabis, Manama, Bahrain
- Website: similines.com
18. Acknowledgment
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.