At Similines Mobile Security Technologies ("Similines," "we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website similines.com and use our mobile subscriber protection services.
1. Information We Collect
1.1 Information You Provide
We collect information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry submissions
- Register for our services or create an account
- Subscribe to newsletters or security alerts
- Participate in security assessments or simulations
- Contact our support team or emergency hotline
- Attend webinars, events, or training sessions
This information may include: full name, email address, phone number, organization name, job title, and any other information you choose to provide in messages or forms.
1.2 Automatically Collected Information
When you access our website, we automatically collect certain information about your device and browsing activity:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, navigation patterns)
- Referral sources and search terms
- Cookies and similar tracking technologies
- Geographic location data (country, city)
1.3 Security Monitoring Data
For clients using our protection services, we collect and analyze:
- Network traffic patterns and communication metadata
- Threat detection logs and security event information
- Device identifiers and network configurations
- Authentication attempts and access logs
- Vulnerability assessment results
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: Provide, maintain, and improve our mobile security protection services
- Threat Detection: Identify, analyze, and respond to security threats and vulnerabilities
- Communication: Respond to inquiries, provide customer support, and send service-related notifications
- Security Alerts: Notify subscribers of potential threats, breaches, or security incidents
- Analytics: Analyze usage patterns to enhance our security solutions and website functionality
- Compliance: Meet legal obligations and enforce our terms of service
- Research: Develop new security technologies and improve threat detection algorithms
- Marketing: Send relevant information about our services (with your consent)
3. Data Sharing and Disclosure
3.1 We May Share Your Information With:
- Telecommunications Partners: Mobile network operators utilizing our protection services
- Technology Providers: Third-party vendors supporting our infrastructure and operations
- Security Researchers: Anonymized threat intelligence for collaborative security research
- Legal Authorities: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
3.2 We Do Not:
- Sell your personal information to third parties
- Share identifiable subscriber data without explicit consent
- Use your information for purposes unrelated to security services
4. Data Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- Employee training on data protection and confidentiality
- Incident response protocols for potential breaches
- Compliance with industry standards (ISO 27001, SOC 2)
While we use industry-standard security measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to:
- Provide our services and maintain security operations
- Comply with legal, regulatory, and contractual obligations
- Resolve disputes and enforce our agreements
- Maintain threat intelligence databases for ongoing protection
Security monitoring data is typically retained for 12-24 months, while anonymized threat intelligence may be retained indefinitely for research purposes.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing in certain circumstances
- Withdrawal: Withdraw consent for optional data processing
To exercise these rights, contact us at [email protected] or call +973 1720 0000.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Maintain website functionality and user sessions
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience and website performance
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
8. International Data Transfers
Our operations are based in Bahrain, and we may transfer and process your information in multiple jurisdictions to provide global security monitoring. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with third-party providers
- Compliance with applicable data protection regulations
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. We will notify you of significant changes through:
- Email notifications to registered users
- Prominent notices on our website
- Updated "Last Updated" date at the top of this policy
Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +973 1720 0000 (24/7 Emergency Hotline)
- Address: Building 1105, Road 1010, Block 410, Sanabis, Manama, Bahrain
- Website: similines.com
13. Regulatory Compliance
Similines complies with applicable data protection laws and regulations, including:
- Bahrain Personal Data Protection Law (PDPL)
- General Data Protection Regulation (GDPR) where applicable
- Telecommunications regulatory requirements
- International security and privacy standards
14. Data Protection Officer
For privacy-related inquiries or to exercise your data protection rights, you may contact our Data Protection Officer at [email protected].